Responsible Gambling at Luxury Casino Canada

Luxury Casino is a real-money online casino licensed by the Kahnawake Gaming Commission (Licence No. 00972). The casino promotes responsible gambling by providing Canadian players with practical self-management tools — deposit limits, cooling-off periods, and self-exclusion — and by directing players to recognised Canadian and international problem gambling support organisations. Casino play at Luxury Casino is available only to persons 19 years of age or older, or the legal age of majority in their jurisdiction, whichever is greater.

Deposit Limits

Luxury Casino allows Canadian players to set daily, weekly, and monthly deposit limits on their account. A deposit limit caps the maximum amount a player can deposit over the selected time period — once the limit is reached, the player cannot make further deposits until the period resets. Players who wish to set or adjust deposit limits should contact the Luxury Casino support team directly via live chat or email at [email protected]. Limit increases do not take effect immediately — any increase to an existing limit requires a 24-hour waiting period before it becomes active, providing a deliberate cooling-off window to prevent impulsive decisions. Limit decreases take effect immediately.

Cooling-Off Periods

Luxury Casino offers cooling-off periods ranging from 24 hours to six weeks. A cooling-off period temporarily restricts the player's access to the casino account for the elected duration, preventing gambling, deposits, and withdrawals during that window. Cooling-off periods are appropriate for players who want a short-term break from gambling without committing to a full self-exclusion. To activate a cooling-off period, contact the Luxury Casino support team via live chat or email from the registered account email address.

Self-Exclusion — Six-Month Minimum

Luxury Casino offers a formal self-exclusion option for players who believe they have a gambling problem and require a longer-term restriction. The self-exclusion period is a minimum of six months. During the exclusion period, the player's account is closed and cannot be re-opened for the duration of the exclusion. Luxury Casino reserves the right to permanently close an account it deems unwise or unhealthy to reopen, even after the minimum exclusion period expires. Self-exclusion cannot be reversed once applied — players are strongly advised to carefully consider the decision and consult a gambling help group before committing.

To activate self-exclusion, follow this process: contact the Luxury Casino support team first via live chat at luxury-casino-canada.org/contact-us/ to discuss responsible gambling options; then submit a formal self-exclusion request by email from the address registered on the casino account. Self-exclusion is not considered active until a confirmation email from the casino has been received at the registered email address. Players who self-exclude at Luxury Casino are also advised to self-exclude at any other gambling operators where they hold accounts, and to submit a Comprehensive Self-Exclusion Request to the Kahnawake Gaming Commission at gamingcommission.ca/interactive-gaming/players/ to extend the restriction across all Commission-licensed operators.

Healthy Gaming Habits

Decide the maximum amount you are willing to spend before starting each session — stop when that amount is reached regardless of outcome.
Never attempt to recoup losses; chasing losses typically leads to larger losses, not recovery.
Monitor how frequently and for how long you play — set a session time limit alongside your deposit limit.
Take breaks during winning sessions, not only during losing ones — wins create the same psychological engagement as losses and can lead to extended play.
Treat gambling as entertainment, not as a revenue source or a method for paying off debt.
Do not gamble when depressed, upset, stressed, or under the influence of alcohol or drugs — all of these states impair financial decision-making.
Balance gambling with other leisure activities and social commitments.
Understand game odds — casino games are designed with a house edge; no strategy or system guarantees a win.

Warning Signs of Problem Gambling

Spending more than you can comfortably afford to lose on a regular basis.
Needing to bet larger amounts to feel the same level of excitement.
Returning repeatedly to try to win back money that was previously lost.
Borrowing money, selling personal possessions, or taking out credit to fund gambling.
Concealing gambling activity or spending from family, friends, or colleagues.
Gambling interfering with work responsibilities, relationships, or daily obligations.
Feeling guilty, anxious, or irritable about gambling behaviour.
Using gambling as a way to escape emotional problems, stress, or depression.

If any of these signs describe your current situation, please consider using the self-assessment test at begambleaware.org/gambling-problems/signs-to-look-out-for/ and contact one of the support organisations listed below.

Protection of Minors

Casino play at Luxury Casino is available only to persons 19 years of age or older, or the legal age of majority in their jurisdiction, whichever is greater. Luxury Casino reserves the right to request proof of age at any stage. Any gameplay conducted by a person under the legal gambling age will be voided, all associated winnings forfeited to the Kahnawake Gaming Commission, and the matter may be reported to relevant authorities. For households where devices are shared with children, Luxury Casino recommends installing filtering software to block access to gambling sites. Recommended tools include Cyberpatrol (cyberpatrol.com), Cybersitter (cybersitter.com), and Net Nanny (netnanny.com).

Support Organisations for Canadian Players

National Council on Problem Gambling (NCPG) — ncpgambling.org — Information, resources, and helpline referrals for problem gamblers and their families across North America.
Gamblers Anonymous — gamblersanonymous.org — Peer support and 12-step recovery programme for people with gambling addictions, with local chapters across Canada.
BeGambleAware — begambleaware.org — Online resources and self-assessment tools for evaluating gambling habits.
Kahnawake Gaming Commission — Player Self-Exclusion — gamingcommission.ca/interactive-gaming/players/ — Submit a Comprehensive Self-Exclusion Request to restrict access across all Kahnawake-licensed operators simultaneously.

Contact Luxury Casino Support

To set deposit limits, activate a cooling-off period, or initiate self-exclusion, contact the Luxury Casino support team via live chat at luxury-casino-canada.org/contact-us/ — available 24 hours a day, seven days a week. Email requests to [email protected] from your registered email address. All responsible gambling requests are handled in strict confidence.